While it may seem like next hunting season is a lifetime away, there’s still room to plan it out. Cabela’s and Theatro are getting together to make the shopping experience easier for all those early birds with a new kind of communication tool that replaces the two-way radio in stores.
With Theatro, Cabela’s employees get access to wearable devices that come with voice controls. That’s an interesting idea, but skepticism here would be easy; is just changing the device enough to produce a better customer experience? Skepticism might be warranted if it just replaced radios, but it actually goes on from there. The Theatro / Cabela’s union also produces a slate of tools for employee indoor location, for inventory review, and even for measuring customer service and boosting employee performance, things that weren’t available previously.