DALLAS–(BUSINESS WIRE)–Theatro, the leading voice-controlled mobile communications platform, today announced the company was ranked as the top software vendor in technology innovation by tier one retailers for the third consecutive year in the 2023 RIS Software Leaderboard, RIS’ annual retail customer satisfaction survey. Besides dominating the innovation category, Theatro was also selected as a top 5 software vendor in 25 other categories in the survey.
The RIS News Software Leaderboard is a prestigious annual report conducted by an independent third-party research firm which recognizes retail technology companies based on scores from a customer satisfaction survey of more than 166 retail voters. The report is widely known in the retail industry for its comprehensive comparison of software vendors and is a valuable resource for organizations that plan to implement new technology.
“Theatro’s three consecutive wins in the innovation category demonstrate that our customers truly recognize our dedication to collaborating and innovating alongside them,” said Chris Todd, Chief Executive Officer, Theatro. “Looking ahead to the coming year, we remain committed to delivering the best value and innovation in the industry as we partner with customers in their digital transformation journey.”
Theatro has consistently outperformed other software vendors when it comes to technology innovation for retailers. This is because Theatro understands that innovation is about more than just the next technology. It is also about the process of cultivating a relationship with each customer to uncover opportunities to innovate and add value to their business operations. As such, Theatro is relentless in collaborating with its customers to drive innovation and implement new solutions that address their unique business challenges. It is from this approach that customers continue to rank Theatro highly for its excellence in innovation and customer satisfaction, which is why—once again—Theatro held its #1 position on the coveted leaderboard.
“Theatro has made an impressive impact on retailers by being voted the number one technology innovation for top tier retailers for the third year, an impressive feat,” said Joe Skorupa, Editor at Large, RIS News. “In addition, Theatro consistently appears as one of the highest rated software vendors in Customer Satisfaction in the 2023 report. This achievement clearly establishes Theatro as a leader in the retail industry.”
Theatro ranked in the top 5 of 25 categories along with achieving the top ranking in Technology Innovation by tier 1 retailers. To view the full 2023 RIS Software Leaderboard and each of Theatro’s rankings, visit https://risnews.com/leaderboard23.
Theatro, pioneers of the first voice-enabled Mobile Communication Platform, is driving Digital Transformation for the hourly workforce with its powerful suite of Collaboration Apps and Digital Workflows that deliver consistent and measurable results. With its “Heads Up & Hands-Free” As-a-Service solution, Theatro helps enterprises unlock their frontline’s full potential and accelerate business success by enabling them to automate manual or multi-step processes which improve productivity, operational efficiency, employee engagement and the customer experience. For more information, visit https://www.theatro.com.