Wearables may be a hot consumer product, but The Container Store is utilizing the devices as an enterprise tool and is rolling out a customized system from Theatro nationwide.
Dallas-based Theatro creates software as a service (SaaS) mobile workforce management and communications solutions, and the program was piloted and enhanced through feedback from The Container Store. It helps to streamline operations, heighten customer service and improve staff efficiency.
It also replaces the clunky walkie talkies and overhead speakers previously utilized for in-store communications.
Tuesday, June 14, 2016