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Streamlining Store Operations

As mobile technology has advanced, its capabilities have multiplied. Many retailers are finding that solutions designed for customer service are also addressing their store operations challenges.

At The Container Store, mobile also provides both customer-facing and operational benefits. The retailer has deployed a mobile solution from Theatro, with credit card-sized devices that clip to belts or pockets and connect to earpieces. The technology, currently in seven of the retailer’s 77 stores, “replaces the 60-year-old technology of walkie-talkies,” said VP of Store Systems and Business Development John Thrailkill.

Publication Date:
Tuesday, November 17, 2015
Publication:
Retail Touchpoints
Article Link:

Theatro shines once again in the RIS Software LeaderBoards 2022!

Retailers ranked Theatro #1 with a perfect 5.0 score in Technology Innovation for the second year in a row as well as #1 software leader in 14 key categories