Estimates show that this holiday shopping season could be a big one for retailers, but will your stores be up for the challenge with a leaner workforce?
Now that the kids are back in school and the temperatures are beginning to cool down, retailers must now turn their focus to preparing for what promises to be a significant holiday shopping rush. According to a recent study conducted by Deloitte, retail holiday sales are expected to increase between 7-9% in 2021. Shoppers are widely expected to spend more this holiday season and begin their shopping earlier in the year. These predictions, while good for revenue, pose some threats for retailers as sudden spikes in demand can intensify problems from different purchasing demands, the labor shortage or inventory management. To be successful, retailers must proactively address these areas of their business and ensure their employees and stores are properly equipped to handle the holiday rush.