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A Generative AI platform that enhances communication, collaboration, and operational workflows for frontline teams.

 

Creating a More Engaged Workforce with Generative AI

Boost Customer Satisfaction

Give your store associates instant access to product details and smart recommendations. They'll answer questions quickly, offer great alternatives when items are out of stock, and suggest perfect add-ons, making every shopping trip a delight.

Upskill Your Workforce

Keep your team in the know with up-to-date procedures and policies. Theatro empowers associates to quickly get answers directly, enhancing customer service and independence across all stores.

Enhance Associate Training

Personalize training for each associate by analyzing how they use our tools and help them grow more skilled and confident, directly boosting the overall engagement of each associate.

Assist Frontline Teams with TIVA!

AI has always been a fundamental driver of our platform, continuously enhancing frontline operations with voice-activated solutions.

Introducing TIVA, Theatro’s Intelligent Virtual Assistant. TIVA is designed to assist frontline teams by providing immediate answers to on-the-job queries, effectively becoming an on-demand in-ear specialist.

Every day, TIVA facilitates over 500,000 conversations, dramatically speeding up training processes and enhancing the flow of information.

With the capability to scan your organization’s complete database of resources, TIVA delivers precise, real-time answers, boosting productivity and aiding in knowledge retention throughout your workforce.

Generative AI Workflows to Augment Frontline Intelligence


In-the-Moment Access

Enhance your retail team’s efficiency and customer interactions through real-time access to crucial information and guidance directly on the sales floor.

Boost efficiency, streamline operations, and deliver faster, more accurate responses with Theatro, leading to valuable business outcomes

Uses for Theatro's GenAI Features

By leveraging advanced AI capabilities, organizations can offer tailored learning experiences that meet the specific needs and preferences of each worker. This technology not only enhances knowledge retention but also fosters continuous development and skill acquisition.
  • Real-time, on-demand access
  • Voice-activated Technology
  • Enhanced Selling Capabilities
  • Consistent Customer Experiences
  • Accelerated and Consistent Onboarding
  • Enhanced consistency in Process Execution

Partner with Theatro's Generative AI

Embrace Theatro’s Generative AI to redefine customer engagement and elevate your store’s performance to unprecedented levels.

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