Do you have a passion for helping people? Theatro is a Dallas-based technology company revolutionizing mobility solutions for hourly workers. We are looking to add a true people-person to our Customer Support Team.
- Managing incoming calls and customer service inquiries.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Answer calls and understand when to escalate a ticket.
- Ability to resolve specific client issues under tight time constraints.
- Ability to communicate effectively in both verbal and written formats with peers and customers, internal and external.
- Must have a high school diploma or equivalent.
- No experience required.
- Must have reliable transportation.
- Excellent customer service skills required.
- Availability to work evenings, weekends and holidays as needed.
- Ability to be punctual, responsible, and prompt.
To apply, please send your resume to firstname.lastname@example.org.