The Theatro Blog

This week Macy’s announced that it will be bringing its new self-service shoe concept to three Chicago-area stores, allowing customers to bypass the sales associate during their shopping season.

We know the challenges in retail stores…and stores continue to close in response. The industry press is constantly reminding us that stores are closing and it feels like the sky is falling.

Over the past few years a new breed of retailer has been emerging, one that is data-driven and channel agnostic.

A great way to keep current with rapidly evolving IT innovations and control costs is to employ a Software As A Service (SaaS) model that incorporates the cost of hardware into the subscription price.

Never before have we seen so many technological advances in so short a time; we are surrounded by devices that are intelligent in some way or another.

As a general rule, part-time employees in retail, hospitality and warehousing (enterprise indoor mobile workers) are on the front-line of an enterprise’s engagement with a customer and are a crucial to the execution of the enterprise strategy.