Change is defined by new processes, procedures and effective rewards. Managers would love it if they could simply say, “Hey, listen up! We have a new way of doing business and here’s how it works…” A manager might proclaim a change, but would each employee…
Read MoreIn the post-pandemic era, curbside pickup has become a focal point for the retail industry, a new must-have offering a way to keep stores operating, protect employee and customer health while serving customers, and establish their reputation as a company that steps up in time…
Read MoreA number of industry experts have commented that we’ve seen the equivalent of three years’ worth of store operations’ evolution in the span of the last 6 weeks. As many states begin to tiptoe back from sheltering-at-home, what’s even more eye-opening is the broad agreement…
Read MoreThe world looks very different than it did a few weeks ago, thanks to Covid-19. Few businesses have been left untouched in some way by the disruptions it has had on professional and personal lives. Retail businesses find themselves in a particularly unique position. Some…
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