Change is defined by new processes, procedures and effective rewards. Managers would love it if they could simply say, “Hey, listen up! We have a new way of doing business and here’s how it works…” A manager might proclaim a change, but would each employee…
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Welcoming a New Era of Retail Operations at the Curb
In the post-pandemic era, curbside pickup has become a focal point for the retail industry, a new must-have offering a way to keep stores operating, protect employee and customer health while serving customers, and establish their reputation as a company that steps up in time…
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16 Steps We’re Seeing Retailers Take to Prepare for the Next Normal
A number of industry experts have commented that we’ve seen the equivalent of three years’ worth of store operations’ evolution in the span of the last 6 weeks. As many states begin to tiptoe back from sheltering-at-home, what’s even more eye-opening is the broad agreement…
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Seize the Covid-19 Opportunity to Reopen Stores Differently
The world looks very different than it did a few weeks ago, thanks to Covid-19. Few businesses have been left untouched in some way by the disruptions it has had on professional and personal lives. Retail businesses find themselves in a particularly unique position. Some…
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Our Commitment to Customers During Covid-19
As we continue to monitor the global Covid-19 situation, please be assured that Theatro is taking appropriate steps to ensure our continued support of both our customers and our employees during this unprecedented time. Our priority is and always has been our customers, many of…
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Innovative Training in Retail
Twenty years ago, a change in shopper behavior began. A small fraction of shoppers was doing research on the Internet before coming into stores, and these shoppers knew more about the products than the sales associates who spent all day walking around each item. Today,…
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NRF 2020: 8 Highlights Coming Out of this Year’s Big Show
2020 may have started on Jan. 1 but it wouldn’t truly feel like the new year without attending NRF’s Big Show. From Jan. 12-14, the biggest retail tech providers descended upon New York City to showcase the future of retail. As always, there was plenty…
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Three Trends to Look for in 2020
As 2019 wound to a close, we surveyed the Theatro leadership for their new year predictions on everything from emerging technologies to vertical industry trends, big data to workforce enablement, AI, and whether Amazon Go will take over the world. The responses revealed clear convergence…
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