Guests want what they want, and they want it now! Check out our lists of 3 tips to speed up your casino’s guest service.
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7 Tips to Motivate Your Frontline
Keeping your retail employees happy and motivated is critical to operating successful stores. It is, however, not always an easy task. Check out our list of seven easy ideas that you can implement to help drive team-wide engagement and satisfaction.
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Loyalty Programs Built to Win with the Power of Voice
When customers walk into a store, retailers may only get one chance to prove they are ready for their return regardless of whatever difficulties they are facing due to the nationwide labor shortage.
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Streamlining Consistent In-Store Communication during Seasonal Spikes
Most in-store communication methods force team members and leaders to waste valuable time walking the store to find answers, or they are kept waiting in limbo after attempting to get a response from team members via crowded radio channels or overhead paging systems.
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Empowering Frontline Success: Stop Killing Engagement with Micromanagement
Too often, businesses take the bait waste valuable dollars on expensive hardware that promises to help compensate for poor employee engagement and performance instead of solving the fundamental problems of underutilization and disconnection.
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Service at the Speed of Thought
When customers walk into a store, retailers may only get one chance to prove they are ready for their return regardless of whatever difficulties they are facing due to the nationwide labor shortage.
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The Labor Shortage and the World’s Reawakening
Many retailers learned that they could run their stores with a smaller team if frontline workers were recognized for their hard work, encouraged to do more and rewarded for their extra efforts.
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Continuing Innovation: 3 Ways to Build Upon Digital Transformation Investments
After a year spent investing in digital capabilities and reimagining how teams operate stores, streamline processes and serve customers, retailers now have an opportunity to build upon their investments in innovation.
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On-Property Experts: 3 Ways to Improve the Casino Experience
being able to quickly answer a guest’s question about your loyalty program, promotions, or events can make a big difference in your guests’ experience and the likelihood of visiting again.
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